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I know very well that the people I select would send me parts. Is this a glitch in the game? Or do you not want us to get the part too quickly? I have been playing FarmVille 2 for about a month.
Twice in the last week I lost farm expansions. I have lost , coin and all the time it took to accumulate the coin and items to earn the farm expansion. From the reading the posted complaints from other players,it is obvious to me that Zynga is systematically ripping off consumers. I have been trying to email Zynga about words with friends game. I have tried to login to my account and pick a username but it will not allow me to do that.
I have tried several different names with no luck. If someone could please get back to me about this issue. Email is hope yahoo. Fix the game and stop blaming the customers and get some actual customer support ie help your customers with their issues. If you are impossible to contact directly then you make it impossible to support your customers.
My problems on Cafe World are in the apps. When returning request and excepting gifts from my friends and neighbors when it comes to the spices we send to each other as gifts when you click on them it when it goes to the next screen instead of accepting the spice it just says SORRY …. Instead of giving us all these timed quests that the average player can never finish in time but still plays everyday can you fix at least this one problem…..
Thank you very much Sincerely Ann. Hi Zynga I am having trouble with the topaz stove that supposed to be on the right side of the screen. I was working on it and sending requests to my neighbors went back to finish sending my requests and the stove was gone. Please help thank you Ann I am having trouble with 2 different cafes similar names but 2 different cafes again thank you. Please help me I was in the middle of sending requests to finish it I was on the last page sending request when it just disappeared.
It was thought of just a sign for the new year like Zynga does every year. So please extend the time limit by two days because of the high limit we need to collect. I have been playing Dream Zoo for a very long time and back in Aug. I have repeatly sent email after email and no one has helped me get my game play back.
All I want is to be able to open my game and play it, is that so hard? Your customer service is terrible!! It is like we are an imposition to you. I get the same response we are aware of the problem and are trying to fix the hiccups in the game.
You went so far as to say that because of Apple it takes more time. I was on the phone with Apple last night for 4 hrs. And they were trying to help me erase my iPad and start over again but said that all they do is house your game and nothing else, so you can stop blaming Apple for your incompetence. Do you people even know what your doing. This is some way for a gaming corporation to work.
Before you put your game on mobile, make sure that it works. Your promising people a great game, when all your doing is stealing their money. I have lost my zoo 3 times because of your false promises not to mention my own money that I put into this worthless piece of crap.
I would say that this would constitute a damn good lawsuit. Making promises that are lies. Taking money with no return investment. Having a support line which nobody can reach. A nice way to run a business. I am disappointed that there is no e-mail address to contact Customer Service. This is really beyond the pale. Where is the service in Customer Service? When you lose focus on the customer, the next step is losing the customers you count on for business.
It is so preventable. I purchased the land behind the house with the cute cotton tail rabbit included. I like the game. Thank you for fixing problem with words with friends where I could not delete old games. Now it is great. I have been playing Words with Friends for months, but for the past 2 weeks I have not been able to play.
As soon as I click on the game, it processes, displays the game screen and before I can begin a play, the game shuts down. Zynga support stinks as it seems to be nonexistent. Hello, I have tried, and tried to contact Customer Support about the game Hidden Chronicles, to help me My Inbox Can Not Open again, I have 99 pending requests from Z friends every day, more than 20 days , I play it for a longer period of time so be so kind and Fix It for me, like You did before, this 4th time in 2 months, I really like this game and this time I do not get help anywhere, so I am just trying to contact Customer Support and get my Inbox Fixed.
Than You in advance! Do Zynga no longer take any responsibility for their games working properly? I have been playing games on Facebook for going on 4 years and I am frustrated as hell. I wrote an email and sent to what I thought was a legit email address only to have it returned. Several quest are failing to get completed because of my post not going out for supplies. I have spent MY hard earned money on the game Farmville 2 and have been stuck for months.
I may just hang it up all together with he Zynga games. Why should I continue to support them through my purchases when they do not give a care about us.
I have played Yoville since I joined Facebook. I know I have spent thousands of dollars in that game so if enough of us hang up the dedication to the game they will open their eyes or otherwise go BUST.
I am having a problem with Pioneer Trail, I have 3 orchard upgrade coupons in my inventory but have no way to use them. I have checked at the support site and followed instructions on how to use them, but no luck. Now I find that there is no customer support! No way to email them unless I pay. Deleted games with friends ap scrabble. Could you correct this for me as have games waiting to be played.
Play games with friends HD scrabble and until the last two days ha be enjoyed it. The screen froze, and eventually deleted the ap.
Pleas please connect me so I can continue playing Love the game! I play yoville every day and i what the bakeing factory and when you guys had it i loved it and i love that you can do some diffrent every day. Been playing farmville for over 3 years, customer support was excellent up until this past year, now it has totally disappeared you have made it impossible to enjoy the game, please quit adding so much crap and fix the current issues.
I won this morning 4 mil on zynga poker. After 3 minutes i saw that zynga stilled from me 71 mil. You make a mistake when you take my chips. Please, give me all chips back. You can see on my timeline how many chips i had.
I lost 40 million chips on hands I won and it still gives chips to lower hand people. I can tell from all the comments that Zynga will do nothing and has no customer support. If my 40 million chips are not returned and this matter fixed I will never play Zynga poker again.
I intend to tell as many people as I can about this rip off game that Zynga plays. I have had problems with loading games and crashing for several months. Today, I lost over items and have been trying for over two hours to find a way to get to customer service to get help. A truly frustrating experience and now I understand why over half of the friends I began playing with have stopped.
I have been trying since Feb. If U check your records I keep getting a message telling me that I have reached bascially no contact when in the past this is how I contacted and was immediately helped. I have lost since Feb.
Please get me some help as this is the first and only game I am interested in. Thank you in advance. I hope that You make u make us down by not solving this kind of issue..
Pissed off with zynga there customer support is non existent…. If I were able to leave a star rating it would be a big fat 0 — no help at all from Zynga. In order for me to go the the farm I have to go to facebook first get what of my friends is asking for then it will let me go the my farm. And if I should post for sometning again I have the same problem not going to my farm. Also I havent received any request from my farmville friends. Someone steal my acc data,im sorry for ask help from Zynga customer service.
If this problem unsloved its will be the end forever with Zynga poker. I was playing farmville 2, I had a virus take over the Zygna page, I took a screen shot of the URL, I would like to send it to your techs, for analysis. I was able to escape it, due to my knowledge of computers. This is the second time this has happened.
I have been trying to get this problem resolved for 2 weeks now. I bought Words With Friends from the Apple store. I have been playing it for months and it crashed after the last update. I was told I would get credit for the game and all my games back. I was given a What was that for? I thought someone was going to help me. So far nothing and when I called the help line they told me there would be a charge. I really enjoy the game but am getting very disgusting with the whole thing.
Will someone please help me? Your customer support is terrible. I posted an issue 3 times now and still no response. The old way I got an answer within 24 hours, this has been days. I thought I would drop a few lines to suggest a few things here. I am a faithful farville player. I play just about every day. I would like to suggest that maybe you can allow us the choice to pay with coins or buy them. You can put the coins amount really high like other games. I have been playing for about 6 years now.
Thank you so much for taking this time to read this e mail. Thank you so much. Zynga, i love your poker game. But why you stolen my chips. I won and had M chips, but you remain my chips only 5M. And now i dont have chip. Please turn back my chips zynga. I play so hard to reached my M. Please turn back my chips zynga…. Why everytime i play zynga poker chips by winning a lot of other people are always stolen? I am very sad because zynga poker chips often lose huge amounts.
The team zynga poker, please return my chips. I really liked playing games on zynga. I tried to get a new one but the email you sent me is in text. Any help you can give me would be appreciated as I play your games everyday. We need to be able to contact Zynga easier with the everyday playing game issues.
This morning Wednesday May 1st, I was hacked for a 1. I hate the fact that you have removed the customer service from Zynga. NOW get a move on! I have waited long enough already! I pray someone actually responds to my email, even though I highly doubt it.
I have been trying to find out why I lost Horseshoes on May 1, When I logged out that morning I had horseshoes, I logged back in late the same afternoon, and only had 12 horseshoes. I am so tired of the issues, and non existent customer service.
I have already submitted question on May 1, on social support to no avail. Please Zynga give us back true customer support. Player support is not the least bit helpful since they are also players experiencing the same issues, and have no answers. The only have interest my mony. The most of them are not soveld. The forums are just as bad.
I ca not play Texas holdem through facebook. I was playing earlier today but now it will not load up. I have over 92 million chips. Is the sight down or what?
Please tell me while I am at my farmville harvesting my crops and orchards, I have fv points, then I look up and there is fv points,Didnt buy anything,just harvesting things???? This is not the first time this has happened. So to Zynga support I would be very greatful to at least get my 8fv points back. Thank you very much for your support. I tried to call zynga to recover my chips, but nobody would help me!
I am very, very upset!!!! Actually I have a need and wanted to share it with you, to See if you can help. I always help my neighbors, and share this wonderful experience! I was so desperate for help with a game that I called billing support…. I am a FarmVille 2 player and I was very disappointed to see at the bottom of the game an ad accusing the Republicans of blocking a jobs bill…YOU and I both know this is not true and YOU Zynga should be ashamed of yourselves!!
I think you should apologize to your loyal players for doing this! I have repeatedly emailed support and gotten no where!! Going to delete app. I have missed harvesting my money tree,cash cow, animals. The only way a farm will grow if I stay on that farm. Please help and fix this Thank you so kindly. Your support system really sinks.. You really need to do something about it..
I am about to quit all these games… Wow.. I have done everything possible with my computer i have no viruses. Having trouble with words with friends but can get no help from Zynga. They should be put out of business. Words with Friends is not working correctly on my Kindle Fire. Please tell me what to do…. I am playing Words with friends on two laptops, two Kindles, and an Ipad.
There is malware on all devices but only on the WWF games. I don;t know how it is getting there but I am ab out to cancel all games just play scrabble. Someone is coming on to my site and requesting a game in Words with Friends.
How are they even getting on my site. Please help unable to log into Zynga poker through Facebook keep getting error code 2 please help.
Zynga, I have a poker account with you, and I hv M, I earn that chips! Why you suspended it?? And only want to give me 1M max???? Give my account back and those chips, not 1M! Are zynga support received my concern or feedback,why i received mail saying that tecnical detail of temporary failure,message temporary rejected.
My FV points are not showing up as needed. Moved up 3 times now and they have stayed the same, so please zynga add them on for me and hope to see this fixed soon. I am a member of your game in poker, I won more than 3. I am a person to comply with rules of the game, chips are my hard-earned, minus all please give me a reason, thank you. What is wrong with your game Hidden Shadows every time I try to play it the game shuts down and says there is a malicious add on attached to the game what are you trying to do to my computer.
I really want to play it to earn things for my Farmville game but I do not want my computer infected with anything. After reading all of the comments I take it that zynga games is a joke, forget my post I will just stop playing your games. Watch out everyone zynga has add on in their programs that will effect your computer. I think playing their games spending your hard earned money to beat a level or other items is a waste if time if you play zynga.
I won a hundred dollars spinning their slot and never got the money, I cannot log into face book to get bubbles from friends and the game freezes up. I have spent money also. You cannot contact them with issues call them but they will take your money!
I am very upset and I feel being taken advantage of by this company. I am letting people know myself to stop playing their games spread the word till they do something about support issues and contact info and email as well.
I am so dissatisfied with them and I hope people start spreading the word as well on the rip off and no contact info on issues etc. I have over 7 million in chips. It always tells me table unavailable and sends me to a smaller denomination table. I have been playing Yoville since it was first available. I have spent lots of money on this game and have lots of houses.
I have a problem that I wish you would fix for me. When I try to send gifts or when I try to send request the round circle just keeps going round and round and finally I have to get out of the game. I would really appreciate your fixing this problem for me, so I can receive gift also by sending gifts and get requests to build things, instead of having to wait a month or more to finish a special item from the factory. Ok, the commercials do not load but keep interrupting game every few minutes.
But the real problem is I have 2 buildings in the very back of game that will open, they are finished, then it says I need to refresh games and so I do and they are back to unfinished. No matter how many times I try the same thing happened. Also when I tried to unload prop shop it did the same thing.
The game I am playing is Coasterville, thank you. Zynga does not care. I am getting tired of problems and wondering if VIP is worth it!
Begging to hate Mafia Wars! South Africa is a pain! I am losing wars to half my level. And when I look at their stats, I should not have lost to them. Zynga does not care! I have been trying to get help from Zynga for over a month now. I play Cafe World on FB and have done for quite a while. I do think Zynga should be more available to players..
I now have to sign in to play WWF after reinstalling the game on my Android device. I do not play on Facebook, only with an email address. So, my games are waiting for me to make a play and I cannot connect to Words with Friends.
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